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Privacy Policy

This Privacy Policy explains how 10 Minute Mail may handle information when you use our website and temporary email services.

Last Updated: Privacy-focused service
OUR PRIVACY APPROACH

Your Privacy Matters

10 Minute Mail is designed around temporary email use and privacy-conscious online activities. We aim to collect and process only information that is reasonably necessary to operate, secure, maintain, and improve the service.

01

Introduction

This Privacy Policy describes how 10 Minute Mail handles information associated with your use of the website and temporary email services.

By using the service, you acknowledge that you have read this Privacy Policy. This policy should be read together with our Terms of Service.

02

Information We Collect

The exact information collected depends on how the service is configured and used.

A. Information You Provide

You may provide information when you contact support, submit feedback, use contact forms, or otherwise communicate with the service. Depending on the form or interaction, this may include information such as your email address, name, message content, or other information you voluntarily provide.

B. Information Collected Automatically

Depending on the site's technical configuration, technical information may potentially include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring URL
  • Pages or features accessed
  • Date and time information
  • Diagnostic information
03

Information We Do Not Intentionally Request

Please avoid submitting unnecessary sensitive information through our contact forms or support channels, including:

  • Passwords
  • Payment card information
  • Government identification numbers
  • Authentication credentials
  • Highly sensitive personal information

Please do not send sensitive credentials or unnecessary personal information through our contact forms or support channels.

04

How We Use Information

Information may be used for purposes such as:

  • Providing the service
  • Operating temporary email functionality
  • Responding to support requests
  • Maintaining website functionality
  • Troubleshooting technical problems
  • Preventing abuse and detecting security issues
  • Improving the service and monitoring performance
  • Complying with applicable legal obligations
05

Temporary Email Data

Temporary email addresses and associated messages are intended for short-term use and may be deleted, expire, or become unavailable according to the service's current configuration.

Short-term useTemporary inboxes are not intended for permanent storage.
AvailabilityMessages may not remain available indefinitely.
Account recoveryDo not use temporary email as your sole recovery method for important accounts.

Users should not rely on temporary email for critical records.

Retention Period: Temporary email addresses expire after 10 minutes (extendable by user action up to 100 minutes). Inbox messages are automatically deleted upon address expiration and purged from servers within 24 hours. No backup copies are retained.
06

Cookies & Similar Technologies

The website may use cookies or similar technologies depending on its configuration. Possible purposes include:

  • Remembering preferences
  • Maintaining functionality
  • Understanding website usage
  • Improving performance
  • Security and abuse prevention

Your browser or device may provide controls for managing cookies and similar technologies. If a cookie consent system is used, you can manage preferences through that mechanism.

07

Log & Technical Information

Servers, hosting infrastructure, security systems, analytics tools, or other technical components may generate technical logs. Potential information may include:

  • IP address
  • Browser and device information
  • Request timestamps
  • Referrer information
  • Error information
  • Security-related events

The exact information depends on the technical infrastructure currently used.

08

Third-Party Services

The website may use third-party providers for infrastructure or functionality, including:

  • Hosting
  • CDN services
  • Security
  • Analytics
  • Email delivery
  • Form processing
  • Website functionality

Third-party providers may process information according to their own policies and applicable agreements.

09

Data Retention

Information may be retained only for as long as reasonably necessary for providing the service, security, troubleshooting, legal compliance, resolving disputes, enforcing agreements, and legitimate operational purposes.

Temporary email content may be automatically deleted, expire, or become unavailable according to the service's current configuration.

Data Retention: Support inquiries retained 12 months, technical logs 30–90 days, analytics aggregated 26 months, abuse/security logs up to 12 months as required by law. Temporary email data deleted as described above.
10

Data Security

Reasonable technical and organizational measures may be used to help protect information. These measures can include access controls, secure connections, monitoring, infrastructure security, abuse prevention, and regular maintenance.

No method of transmission, storage, or online service can be guaranteed to be completely secure.

11

Data Sharing & Disclosure

Information may be disclosed where reasonably necessary for legitimate purposes or as required by law, including:

  • Service providers
  • Security and abuse prevention
  • Legal obligations
  • Law enforcement requests where legally required
  • Protection of rights and safety
  • Business transfers where applicable

Any sharing of information is subject to the purposes and circumstances described in this Privacy Policy.

12

Your Choices & Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

  • Access
  • Correction
  • Deletion
  • Restriction
  • Objection
  • Data portability
  • Withdrawal of consent where applicable

For privacy-related requests, contact support@tenminutemail.io.

13

Children's Privacy

The service is not intended to encourage unlawful or inappropriate use by children. If you believe a child has provided personal information to the service in a manner that requires action under applicable law, please contact us.

15

International Data Considerations

Depending on where you access the service and where our infrastructure or service providers operate, information may be processed in jurisdictions different from your own.

International Transfers: Where data is transferred outside your jurisdiction, we rely on Standard Contractual Clauses and provider safeguards. Servers primarily located in the US/EU with GDPR-compliant protections where applicable. Contact us for transfer details.
16

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect service changes, legal requirements, security improvements, operational updates, or changes in data practices.

Users should periodically review this page.

Last Updated:  |  Effective Date:

17

Contact Information

We’re here to help

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of information, please contact us.

support@tenminutemail.io Contact Us

This Privacy Policy template is provided for general informational purposes and should be reviewed and customized by qualified legal counsel before publication. Privacy practices should be updated whenever the website's actual data collection, processing, storage, analytics, cookies, hosting, or third-party services change. This document is not jurisdiction-specific legal advice.

NEED CLARIFICATION?

Have a Privacy Question?

If you have questions about this Privacy Policy or how 10 Minute Mail handles information, our support team is available to help.

Contact Support